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Office Policies & Mission

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Thursday: 8 a.m. – 5 p.m.
Friday: 8 a.m. – 12 p.m.

Our Mission

Brockman Orthodontics is committed to creating an inviting office where patients and their families feel valued and appreciated, where they can expect exceptional results using the most efficient and up-to-date orthodontic procedures, from a doctor and staff who has the patient’s best interests in mind.

We want to thank you in advance for trusting us with your orthodontic needs. We look forward to helping you achieve your orthodontic goals.

Appointments and Scheduling

We will strive to see you on time! If you come early, you may need to wait until your appointment time to be seen. If you are more than 15 minutes late for an appointment, you may be asked to reschedule at a later date.

Missed appointments may need to be rescheduled 4-6 weeks later, depending on the type of procedure.

Accidents and Emergencies

We know that accidents may happen during your treatment. Please call us if any appliances or braces are broken. We need to be sure that there is time in the schedule to make repairs. We will get you in as soon as possible to make you comfortable, however, you may be asked to come for an additional appointment if the damage is extensive.

In the case of a severe emergency after hours, Dr. Brockman can be reached at home at (402) 420-9496. Emergencies that involve broken or displaced teeth should also be reported to your general dentist.

Patient Hygiene Responsibility

Our goal is for healthy teeth and gums when the braces come off. We request that all patients see their general dentist at 6-month intervals for routine cleaning and check-ups. We will monitor hygiene during treatment and advise as necessary. Failure to comply with appropriate dental hygiene may necessitate discontinuation of treatment.

Billing

If you have elected a payment option, you will receive monthly statements. Statements are mailed out at the beginning of the month. Payment is due by the end of the month. Finance charges are assessed on past due accounts.